Increase Contact Ratio, Customer Engagement & Retention

Our AI, automation, and live contact center work synchronously to do the brunt work for you, so you can spend more time selling and servicing your audience.

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CRM

The ultimate fully managed text tool and CRM hybrid

Our AI, automation, and live contact center can help maximize your contact rates and 10x faster & more efficiently, serving you hot appointments and warm conversations. Achieve higher sales conversions with powerful marketing campaigns coupled with fierce workflows/processes with our leakproof mass communication system. We are not brining you leads; we are brining customers directly into your showroom, and offering you a simple (dummy-proof) way of managing all of your contacts throughout their entire life cycle then mining your data, for you, to restart the customer life cycle over and over again - ALL IN ONE DASHBOARD.

Make Your Customers Happy Every Day

Be where your customers are and be visible (on their cell phones). Remember, what is seen is sold! Our experts and our platform help you create winning campaigns in a pinch. You don’t just get a tool, you get a team. You’ll have a team that includes campaign architects, delivery engineers, and a customer success manager who will be aligned to your business objectives.

We’ll work with you to understand your business objectives, current efforts for engaging with customers and integrate with your existing systems, all in order to provide you with the most effective platform possible.

Customers
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Efficient Communication

Each day, we hold hundreds and thousands of personalized, targeted brand & customer-centric conversations, helping companies communicate with their customers throughout the customer journey. From a prospect to a lead and from a sale to upsell OR service customer, we help keep the conversation going utilizing a combination of dialing programs, humanized artificial intelligence, email automation, and live texting.

We help brands increase engagement, drive more sales, create transformation in their operations, and retain more customers.

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How it Works?


Lead Generation

Generate

Get your brand and products in front of qualified and pre-screened consumers, and expand your audience with high quality leads generated by our marketing geniuses. 

Proven Skills

Engage

Humanized Artificial Intelligence, Robo Dialers, and Advanced e-Mail Automation will work around the clock to generate customer interaction. Live agents will use proven skills and techniques to engage your audience, generating in-person appointments and warm conversation hand-offs. 

Appointment

Convert

Our Text 10x user-friendly (dummy- proof) platform is where you will go take the appointment and convert it into a sale, thus increasing your ROI. Having more time to spend with your customers results in a more educated consumer and educated consumer purchase more products. Spend more time with your customers, not trying to set appointments.

Companies Using Text10x for growth


Hillside Auto
PicPros Logo
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Industries


E-Commerce

Real Estate

Retail

Restaurant

Auto Insurance

Mortgage

What Our Clients Say
About Us


People love how we help their business increase sales and revenue and retain customers. See what our partners are saying about TEXT 10x.

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General Manager Hill Side Auto Outlet, Isaac T, Queens NY.

" I'm happy to work with Text 10x, they always provide a good result. The car business is not like it used to be but with Text 10x we're back on our feet. We have an all-time highest sales even in the middle of the pandemic! Highly Recommended and much needed product and their team in the modern Automotive space."


Case Study


Latest Posts


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September 19, 2022

How to Use a WooCommerce Chatbot to Grow Your Online Store

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Frequently Asked Questions


Would you prefer to interact with a bot or with a real person?

Bots are more convenient for customer service, as it takes little time for them to understand the issue and respond. Customers prefer chatting with bots because they respond faster and can handle more customer requests at once.


What is the difference between AI and automation?

Automation is the use of machines, robotics and software to complete tasks that have been previously performed by humans. on the other hand, AI is the ability of machines to learn and work on their own, making decisions based on data. The combination of AI and automation can be a powerful one.

What is a chatbot?

A chatbot is a computer program that simulates human conversation, usually through artificial intelligence, to help customers with tasks or questions. Many businesses are using chatbots to improve customer service and engagement. In fact, according to the Boston Consulting Group's study on digital transformation in banking, 73% of bank executives see chatbots as the killer app for their industry. But it doesn't take much creativity to build a chatbot--anyone can do it! However, what's difficult is finding one that fits your company's needs.

What is customer service chatbot?

A customer service chatbot is a computer program that can simulate a human conversation. Chatbots are commonly used in customer service to answer simple questions or direct customers to the right human agent. Some chatbots are powered by artificial intelligence (AI) and can understand more complex questions or tasks. Many organizations are using AI-powered chatbots to improve customer engagement.  The use of these chatbots has increased significantly over the past few years.

What is ecommerce automation?

Ecommerce automation is the process of using software to automate the tasks involved in running an online store. This can include tasks like managing inventory, processing orders, and marketing to customers. By automating these tasks, ecommerce businesses can save time and money, and focus on more important tasks like growing their business.

How to use marketing automation for ecommerce?

In order to use marketing automation for ecommerce, you need to first understand what it is and how it can be used to benefit your business. Marketing automation is a process that uses software to automate marketing tasks, such as email marketing, social media campaigns, and targeted ads. By automating these tasks, businesses can save time and resources while still reaching their target audiences.

What is email marketing automation?

Email marketing automation is the process of using software to automate email marketing tasks. This can include anything from sending out automated welcome emails to customers when they first sign up for your newsletter, to automatically sending out discount codes and abandoned cart reminders. By automating these types of email tasks, you can free up time to focus on other areas of your business, and you can also make sure that your customers are always receiving the best possible service.

What is AI and automation?

Artificial intelligence (AI) is a form of computer science that focuses on the creation of intelligent agents, which are systems that can reason, learn, and act autonomously. Automation is the use of technology to automate tasks that would otherwise be performed by humans. The combination of these two technologies has the potential to revolutionize customer service. It has been predicted that by 2020, 85% of all customer interactions will involve some form of human-computer interaction. In order for this type of interaction to be successful, organizations need to focus on implementing an AI-powered customer service strategy with four key elements

How to automate your workforce with ai and bots?

In order to automate your workforce with ai and bots, you'll need to first identify which tasks can be automated and which ones require human interaction. Once you've identified the tasks that can be automated, you'll need to find the right software to do the job. There are a few different types of customer service automation software out there, so it's important to do your research and find the one that's right for your business. When selecting an automation solution, make sure it's compatible with your current infrastructure and provides the tools needed to manage customers across all channels. Some things to look for include user interfaces, reporting capabilities, scalability options, and integrations with other systems like CRM or ERP.

What are chatbots used for?

Chatbots are commonly used to provide customer service or support. They can also be used to promote a product or service, take orders, or even provide information like weather updates or traffic conditions. Chatbots are often used to simulate a human conversation, which can make them seem more personal and engaging than other methods of communication.

How to automate customer service?

In order to automate customer service, you need to first understand what your customers want and need. Then, you need to find the right software that can help you deliver those services. Once you have the right software, you need to set up your system so that it can work effectively. Finally, you need to train your team on how to use the system so that they can provide the best possible service to your customers.

What is automated customer service?

Automated customer service is a term used to describe the use of technology to provide customer service without the need for human interaction. This can be done through the use of chatbots, virtual assistants, and other forms of artificial intelligence (AI). Chatbots are programs that simulate natural language conversations with users in order to answer their questions or respond to their needs. Chatbots are programmed to anticipate what the user might ask next, which makes them more efficient than humans in some cases because they never get tired or distracted. They also don’t require any breaks during long shifts, so they can work around the clock if necessary.

How to automate ecommerce site?

In order to take your customer engagement to the next level, you need to start using AI-powered customer service. This type of customer service automates tasks and processes so that your team can focus on more important things, like providing a great customer experience. Plus, it can help you save time and money in the long run. Here's how to get started:

  • Implement an AI chatbot on your website or app
  • Build integrations with AI tools for other customer touchpoints. These tools include machine learning algorithms that constantly monitor data from social media sites like Facebook, Twitter, Instagram, YouTube and more.
  • Consider implementing an AI assistant within your customer service team.
  • Allow customers to communicate through messaging apps like Facebook Messenger and Skype. Integrate voice assistants like Alexa and Siri.

What is CRM automation?

CRM automation is the process of automating customer relationship management. This can include tasks like tracking customer interactions, managing customer data, and creating marketing campaigns. By automating these processes, businesses can save time and money while also improving customer engagement.

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